Legal · Socialyte Labs Inc.
Privacy Policy
Last updated: June 21, 2026 · Effective: June 21, 2026
Socialyte Labs Inc. operates the Socialyte mobile application and related services at thesocialyte.com. This Privacy Policy explains what information we collect, how we use it, and the choices available to you.
1. Introduction
This Privacy Policy applies when you use the Socialyte app, our website, and related features (collectively, the "Service"). By using the Service, you agree to this Privacy Policy. If you do not agree, please do not use the Service.
We design Socialyte with category-first discovery so you can choose what you want to watch. We collect only the information needed to run the Service, keep accounts secure, deliver video, and improve your experience.
2. Information We Collect
2.1 Account and profile information
- Name, username, email address, and phone number (when provided)
- Profile details such as bio, profile photo, and voice bio
- Date of birth (required for age verification)
- Account preferences and privacy settings
2.2 Content you provide
- Videos, photos, comments, reactions, and other posts
- Captions, hashtags, and metadata you add to content
- Messages and interactions with other users through the Service
2.3 Usage and engagement information
To operate feeds, recommendations, referrals, and safety features, we collect information about how you use the Service, including:
- Videos viewed, liked, shared, commented on, or skipped
- Watch time, session duration, and general interaction patterns
- Category and mood selections you make in the app
- Search queries and Explorer browsing activity
- Referral codes, invite links, and attributed sign-up activity
2.4 Device and technical information
- Device type, operating system, app version, and general device settings
- IP address, access times, and diagnostic logs
- Video performance data such as load time, buffering, and playback quality
- Crash and error reports when you use a production build with diagnostics enabled
2.5 Location information
We do not require precise location to use Socialyte. We may receive approximate location derived from your IP address for security and compliance, or location embedded in content you choose to upload.
2.6 Local storage and caching
To improve playback, the app may temporarily store encrypted video cache on your device. You can clear cached media in app settings.
3. Protections for Minors
Users under 13 may not create an account. This helps us comply with the Children's Online Privacy Protection Act (COPPA).
Enhanced protections for users ages 13–17:
- Accounts are private by default and cannot be made public until age 18
- We do not sell personal information of any user, including minors
- We do not use personal information of users under 18 for targeted advertising based on their interests
- Parents or guardians may contact us regarding a minor's account as described below
You must provide an accurate date of birth. Misrepresenting your age violates our Terms of Service and may result in account termination.
4. How We Use Information
We use the information described above to:
- Create and manage your account and authenticate sign-in
- Verify age and apply appropriate safety and privacy settings
- Host, deliver, display, and moderate content
- Operate feeds, recommendations, Explorer categories, and referral rewards
- Process tips, subscriptions, and creator payouts through our payment partners
- Detect abuse, fraud, spam, and policy violations
- Maintain security, troubleshoot issues, and improve performance
- Communicate with you about the Service, including important policy or safety updates
- Comply with law and respond to lawful requests
5. Automated Processing
We use automated systems to help operate the Service. This may include computer-assisted analysis of uploaded videos and images to generate descriptive tags, assign categories, detect potential policy issues, and rank content in feeds based on your stated interests and in-app activity.
Automated tools support safety and product functionality. They do not replace human review in all cases. Where required by applicable law, you may contact us to request information about significant automated decisions that affect you.
6. How We Share Information
We do not sell your personal information.
We may share information in these situations:
- With your direction or consent
- With other users, according to your privacy settings and the features you use
- With service providers that help us operate the Service under contractual confidentiality and security obligations
- With payment processors to complete transactions you initiate
- With content delivery and infrastructure providers to host and deliver media
- To comply with law, regulation, legal process, or governmental request
- To protect the rights, safety, and security of Socialyte, our users, or the public
- In connection with a merger, acquisition, financing, or sale of assets, subject to appropriate protections
We do not share personal information of users under 18 for third-party marketing purposes.
7. Service Providers
We use trusted vendors to help run the Service. Depending on the features you use, these providers may process personal information on our behalf, including:
- Amazon Web Services (hosting, storage, and media processing)
- Backblaze B2 (media storage)
- Stripe (payments, tips, subscriptions, and creator payouts)
- Sentry (crash and error diagnostics in production builds)
- Push notification and authentication providers required to operate the app
These providers are permitted to process information only as needed to perform services for us and are subject to appropriate contractual safeguards.
8. Payments
Tips and Creator Plan subscriptions are processed by Stripe. We receive limited transaction information such as payment status, amount, and limited card details where applicable, but we do not store full payment card numbers on our servers.
9. Referrals and Invite Links
If you use a referral code or open an invite link, we store the referral identifier and related activity needed to attribute sign-ups and qualifying watch time. Referral information is used for the referral program, rewards, and fraud prevention.
10. Data Security
We use administrative, technical, and organizational safeguards designed to protect personal information, including encryption in transit, access controls, and monitoring. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
11. Data Retention
- Account information is retained while your account is active and as needed thereafter to comply with law, resolve disputes, and enforce agreements
- Local video cache on your device is managed automatically and can be cleared in settings
- Performance and diagnostic logs are retained for limited periods appropriate to their purpose
- When you delete your account, we delete or anonymize personal information unless retention is required by law or legitimate business needs such as fraud prevention
12. Your Privacy Rights
Depending on where you live, you may have rights to:
- Access the personal information we hold about you
- Correct inaccurate information
- Delete your account and associated personal information
- Receive a copy of certain information in a portable format
- Opt out of certain communications
- Appeal or object to certain processing where applicable law provides those rights
California residents and users in other jurisdictions with privacy laws may have additional rights. We do not sell personal information and do not share personal information for cross-context behavioral advertising as those terms are defined under California law.
To exercise your rights, contact us at thesocialyte.com">legal@thesocialyte.com. We may need to verify your request before responding.
13. Parental Rights
Parents or guardians of users under 18 may contact us to:
- Request information about their child's account
- Request deletion of their child's account
- Raise concerns about their child's use of the Service
14. International Data Transfers
We are based in the United States. If you access the Service from another country, your information may be transferred to, stored in, and processed in the United States and other countries where we or our service providers operate. We take steps designed to protect information transferred internationally.
15. Third-Party Links and Services
The Service may link to third-party websites or services. Their privacy practices are governed by their own policies, not this one.
16. Changes to This Policy
We may update this Privacy Policy from time to time. If we make material changes, we will provide notice through the app, by email, or by posting an updated policy at thesocialyte.com. For users under 18, we may provide additional notice for significant changes where appropriate.
17. Contact Us
Socialyte Labs Inc.
3511 Mountain Rd
Slatington, PA 18080
United States
Privacy inquiries: thesocialyte.com">legal@thesocialyte.com
General support: thesocialyte.com">support@thesocialyte.com
Website: thesocialyte.com
18. Age Misrepresentation
We take age verification seriously, but we cannot guarantee the accuracy of information users provide. Users who misrepresent their age assume responsibility for resulting consequences and may lose access to the Service.